My restaurant has the best Janitors and average chefs.
Clean bathrooms and floors add just has much value as above average cuisine. One could argue that although we all have different taste and favorite foods, we all love a clean bathroom.

There have been many test that show perception is reality, investing in perception can be much cheaper too. Compare a Janitor’s Salary and a top chefs salary.

The Brain shortcuts all the time, if you look great, smell great and seem great, guess what the brain thinks you’re great. (even if your just pretty good 🙂

Of course this is not an “or”, but indeed an “and”, a great chef and great presentation is the best of both worlds.